Customer Satisfaction is of utmost importance at Mythic Haze Vaping. We would like to inform all of our customers that our shipping department is closed on weekends (Saturdays and Sundays) and holidays. Any inquiries over the weekend regarding shipping will be answered at the beginning of the week.
- All orders placed through this web site must be shipped to the address provided in your invoice
- We DO allow will call or pick up of items for online purchases
- All limited availability and/or exclusive items are limited to one per person, per household
- Multiple orders can not be combined
- No sales or shipping to Countries, States, Provinces, Counties or Cities where items are prohibited
- No sales or shipping to minors or to adults intending to distribute or resell items to minors
- All customers are responsible for knowing and following the laws of the State which they reside in.
All items will be packaged within 1 to 2 business days from the date you place your order and will be picked up by USPS or FedEx the following business day, regardless of the shipping option you choose.
Ex. If you place an order Friday and choose FedEx Priority Overnight, your order will not be processed or picked up by FedEx till the following Monday and be delivered to you the business day after.
Shipping days/times are only estimates by the courier and are not guaranteed by us or them. Weather and other conditions can affect delivery times. Invoices are processed in the order they are received. If there were many orders placed over the weekend, then there could be a possible delay in getting your order out. FedEx does not deliver on weekends or holidays.
Domestic orders can take 1 to 15 business days to reach their intended destination and is dependent on which shipping option you choose. All time frames specified are only estimates from the carriers and are not guaranteed by them or us, Mythic Haze Vaping.
Tracking information is offered by the carrier via their website whether you choose to use USPS or FedEx and is limited by them.
Please remember that once a package leaves our facility, we no longer have control of the item. However, we will try our best to assist all of our customers in locating their package if it is ever lost during transit. It is up to the customer to be aware of their laws regarding ordering/receiving e-liquid/vapor products. If items are confiscated by their shipping carrier, we will not be held responsible for the confiscation of such items. For further information regarding restricted items, please email us at email@example.com.
We currently only use USPS postal service and FedEx.
USPS options allowed for domestic orders:
first class (up to 13 ounces total package)
FedEx options allowed for domestic orders:
ground (only applies to lower 48 states)
Damaged or Tampered Packages:
Customer who receive a package that was damaged during shipping (transit) or if the package looks to be tampered with, must notify the delivery driver or courier immediately. Customers who are required to sign for the package during delivery, must refuse the package if damaged or tampered with so that a claim can be initiated with the courier. Once you notify the courier or delivery driver, please email us at firstname.lastname@example.org immediately so that we know that a claim has been initiated.